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    Ürgüp

    Hotel

    Map-iconBAHCELIEVLER MAH. ISMAIL YAVUZ CAD. NO:

    Very Good
    199 reviews
    4.0
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    SEE ALL 55 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageBanquet hall
    • Tick-ImageBabysitting or childcare (surcharge)
    • Tick-ImagePool umbrellas
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Ürgüp

    Map-IconBAHCELIEVLER MAH. ISMAIL YAVUZ CAD. NO:

    Property Location
    Located in Urgup, Dilek Kaya Hotel - Special Class is in the historical district, within a 5-minute drive of Ortahisar Castle and Üç Güzeller. This spa hotel is 1.3 mi (2.2 km) from Pancarlik Valley and 1.6 mi (2.6 km) from Aynali Church.


    Rooms
    Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have jetted bathtubs and rainfall showerheads.


    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Dining
    Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 9:30 AM.


    Business, Other Amenities
    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Banquet hall Banquet hall
    • Babysitting or childcare (surcharge) Babysitting or childcare (surcharge)
    • Pool umbrellas Pool umbrellas
    • Number of meeting rooms - 1 Number of meeting rooms - 1
    • Television in common areas Television in common areas
    • Free WiFi Free WiFi
    • Number of bars/lounges - 2 Number of bars/lounges - 2
    • Number of poolside bars - 1 Number of poolside bars - 1
    • Spa treatment room(s) Spa treatment room(s)
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Garden Garden
    • Wheelchair accessible parking Wheelchair accessible parking
    • Full-service spa Full-service spa
    • Free buffet breakfast Free buffet breakfast
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Luggage storage Luggage storage
    • Free breakfast Free breakfast
    • Billiards or pool table Billiards or pool table
    • Porter/bellhop Porter/bellhop
    • Business center Business center
    • Multilingual staff Multilingual staff
    • 24-hour front desk 24-hour front desk
    • Number of restaurants - 2 Number of restaurants - 2
    • Library Library
    • Spa services on site Spa services on site
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Number of coffee shops/cafes - 1 Number of coffee shops/cafes - 1
    • Coffee/tea in common areas Coffee/tea in common areas
    • Children's pool Children's pool
    • Laundry facilities Laundry facilities
    • Use of nearby fitness center (discount) Use of nearby fitness center (discount)
    • Free self parking Free self parking
    • Fitness facilities Fitness facilities
    • Free valet parking Free valet parking
    • Pool sun loungers Pool sun loungers
    • Wheelchair accessible path of travel Wheelchair accessible path of travel
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    What our guests say

    H

    Hendrik B

    2017-09

    Dilek Kaya Hotel

    Unfortunately this quaint hotel looks its age. See photo of our shower, rooms were large enough but fixtures showing age, loose power points, noisy air-conditioning. Had a set menu for dinner...

    A

    Ahmad F

    2017-12

    Nice "cave" hotel in Kapadokya

    We stayed for 2 nights in the hotel as part of our Turkey tour. The hotel is a nice change from what we experience before. A nice cosy room styled to look like a cave but it is actually not. We like...

    s

    shaofalcis

    2018-03

    Very nice cave hotel

    Part of our 8day tour, the Hotel’s ambience did not disappoint. Room was big enough with the proper amenities and it was like being transported to the old world. Breakfast typical Turkish so just eat...