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Rooms/Guests 2 Person in 1 Room

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Hotel

Map-iconKm 72, Carretera Cancun Tulum,

Very Good
6937 reviews
4.5
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Gold Superior Double

2 x Guest | 1 x Room

Check-CircleFree Cancellation
11788
{{selectMRoom.np-selectMRoom.npDisc}}
+ 2380 Taxes & fees base price(Per Night)
  • Tick-Imagebanquet facility
  • Tick-Imagebeach
  • Tick-Imageconcierge services
  • Tick-Imagedesignated smoking areas
  • Plus-iconMore Amenities
Select Rooms Book Now

Flat ₹500 Cashback on booking above ₹5,000

Please Note : Local ID is not accepted
Room Type
Benefits
Per Night Price
{{agentcode}}

Gold Superior Double

room-image
Room With Breakfast & Lunch & Dinner
Tick-Icon All-inclusive (food & beverage
Tick-Icon including 3 meals per day)
Tick-Icon Breakfast
Tick-Icon Dinner included
Tick-Icon Lunch included
Tick-Icon Parking
Tick-Icon Free WiFi
Tick-IconFree Cancellation
11788 + 2380 Taxes & fees (Per Night)
  • Before : 14-Jun-2025 00:00:00 THB 0 (Free Cancellation)
  • From 14-Jun-2025 00:00:00 To 15-Jun-2025 00:00:00 THB 100%
  • From : 15-Jun-2025 00:00:00 THB 100%
    • recommended-image

    About Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

    Map-IconKm 72, Carretera Cancun Tulum,

    Location
    Centrally located on the Riviera Maya, this hotel is a few yards away from the beach.


    Facilities
    The hotel has an elevator and features 1266 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Services and facilities include a playroom, 24-hour room service and a business center. Wireless internet access allows guests to stay connected while on vacation. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the parking lot.


    Rooms
    Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as a standard feature in some rooms. There is also a safe and, for a fee, a minibar. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio and WiFi. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.


    Sports/Entertainment
    There are indoor and outdoor pools and a children's swimming area. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Outdoor lounge chairs and umbrellas on the sun terrace create a perfect space for guests to relax and unwind. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts are offered diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Recreational facilities include an entertainment program, a kids' club, a dance club and a nightclub.


    Meals
    Various dining options are available, including a restaurant, a dining room, a café and a bar. All-inclusive can be booked. Breakfast, lunch and dinner are available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.


    Payment
    The hotel accepts the following credit cards: American Express, VISA and MasterCard.

    Amenities

    • banquet facility banquet facility
    • beach beach
    • concierge services concierge services
    • designated smoking areas designated smoking areas
    • elevator/lift elevator/lift
    • fitness center fitness center
    • laundry service laundry service
    • spa services spa services
    • sun loungers sun loungers
    • transportation transportation

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.5 /5

    Excellent

    Based on 6937 reviews

    Guest Rating

    4.5/5

    Amazing value for money!

    Based on 6937 reviews

    Rating Category

    Sleep Quality

     4.5

    Location

     4.0

    Rooms

     4.5

    Service

     4.5

    Value

     4.0

    Cleanliness

     4.5
    Friends Getaway Couples

    What our guests say

    L

    Luisa J

    2018-04

    Heaven rocks!

    Wonderful facility with all-inclusive worthy prices. Great options for food, excelent pools and unique service! Really enjoy my stay, I definitely would come back anytime. Be sure to enjoy all of...

    M

    Melissa G

    2018-04

    AMAZING SERVICE & BEAUTIFUL RESORT

    I really can't say enough good things about Heaven at the Hard Rock....everything was amazing! It a fabulous adults only but you can access the family side if you want. The resort is large but you...

    J

    Jen N

    2018-03

    Amazing Stay!

    I stayed here for Zac Brown Band's Castaway. I've stayed at the Hard Rock Punta Cana before and although that was nice, the food and the staff weren't so great. I wasn't expecting much from the...