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Ierapetra

Hotel

Map-iconKOUTSOUNARI

Very Good
241 reviews
3.5
1 / 26
ierapetra
ierapetra
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ierapetra
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  • Tick-Imagearcade/game room
  • Tick-Imagebaby sitting
  • Tick-Imagebar/lounge
  • Tick-Imagebeach
  • Tick-Imagechildren's club/pool
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Ierapetra

Map-IconKOUTSOUNARI

Location
This resort is located in Koutsounari. The nearest airport is Heraklion (HER).



Facilities
The resort has 334 rooms and includes an elevator and a reception desk. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the parking lot. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a wake-up call service, a laundry service and a hairdresser. Active guests can make use of the bicycle rental service to explore the surrounding area.



Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. Guests will also find a refrigerator included among the standard features. A telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable vacation. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.



Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The pool area also includes a hot tub, a waterslide and a pool bar. Umbrellas and comfortable outdoor lounge chairs are available on the sun terrace. The complex offers an extensive outdoor sports program, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, miniature golf and archery. With water skiing, windsurfing, jet skiing, motorboat rides, paddle boating, banana boat rides, canoeing, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Recreational facilities include an entertainment program, a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Dining facilities include a restaurant, a dining room and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The complex also offers snacks. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.



Payment
The following credit cards are accepted: VISA and MasterCard.

Amenities

  • arcade/game room arcade/game room
  • baby sitting baby sitting
  • bar/lounge bar/lounge
  • beach beach
  • children's club/pool children's club/pool
  • conference room conference room
  • elevator/lift elevator/lift
  • garden garden
  • night club night club
  • parking parking
  • pool umbrellas pool umbrellas
  • sauna sauna
  • shopping arcade shopping arcade
  • spa services spa services
  • total number of rooms - total number of rooms -

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
3.5 /5

Excellent

Based on 241 reviews

Guest Rating

3.5/5

Amazing value for money!

Based on 241 reviews

Rating Category

Cleanliness

 4.0

Value

 3.5

Service

 4.0

Rooms

 3.5

Location

 3.5

Sleep Quality

 4.0

Cleanliness

 4.0

Value

 3.5

Service

 4.0

Rooms

 3.5

Location

 3.5

Sleep Quality

 4.0
Family Couples

What our guests say

a

alastairwilson13

2018-08

Disgusting food rude staff..not for brits

Positives -clean linen and near the beach plus there’s a lovely restraunt down the road once your sick off the food which won’t take long no choice poor quality no hygiene in eating areas we tried...

A

Andrew T

2018-08

Ignore some of the negative reviews...

You pay for what you get, and this hotel, although basic, was absolutely fine. The staff are excellent, the food can be a little repetitive, but was tasty and generous - perhaps more days with bacon...

4

45teddy320

2018-09

Sunshine Crete Village - never again

Just back from Creete holiday - Sunshine Crete Village hotel. Never again in this hotel.Reception staff so rude. Report to the receptions staff about - tv services ( never worked - 10 days). Not any...

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